SUCCESS STORY

Wholesale Supplier

COMPANY OVERVIEW:

Small to Mid-Sized Family-Owned Business

Landscape and Masonry Materials Supply

Ontario, Canada

Ongoing partnership since the COVID-19 pandemic

Key Benefits

100% employee retention through seasonal periods
Reduced ramp-up time for new employees
Full compliance with labor regulations and safety standards
Implemented scalable hiring and onboarding systems
Became a trusted accountability partner for HR goals and compliance

Challenge

As a family-run business, this client previously relied on informal conversations to handle HR matters. However, as the company scaled and onboarded more staff, the lack of structured HR systems became a liability. The business struggled with:

Inefficient hiring processes leading to delays in filling key roles.
Limited knowledge of legal compliance and HR best practices.
No formal onboarding procedures or policy documentation.
HR management often deprioritized due to day-to-day operations.

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Solution

POWERGROUP Resources delivered a comprehensive and phased HR transformation:

Compliance Reviews – Ensured the company met or exceeded all government requirements.
Policy Development – Created and updated key documents like handbooks and safety policies.
Hiring Process Rebuild – Developed a structured applicant screening and interview framework.
Onboarding Program – Introduced a step-by-step employee onboarding process.
Ongoing HR Management – Served as an accountability and advisory partner for continued growth.

Results

100% Staff Retention: Leveraging the EI-SUB program, the business now retains all staff through the off-season (December–March), reducing new-hire training needs and early-season mistakes.
Robust Systems: A repeatable, scalable system now governs every HR stage—from resume screening to performance reviews.
Operational Efficiency: Time-to-productivity for new hires significantly decreased thanks to a formal onboarding workflow.
Legal & Safety Compliance: The business now confidently meets all provincial HR standards and documentation requirements.

Take our short business assessment.

Spend a few minutes answering some simple questions and gain some valuable insight of any gaps in the following areas:

HR systems

Make sure you are legally compliant and have the correct systems in place to protect your employees.

Finances

Discover how your most important financial numbers reflect the health of your business.

Staffing

Pin point where you may need to hire or train people to help you scale your business.

Branding

Refine your branding to help steer your company in the right direction.

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