SUCCESS STORY

Commercial Service Business

COMPANY OVERVIEW:

Owner-operated service business experiencing time-constrains

Truck & Heavy Equipment Repair

Ontario, Canada

Key Benefits

  • 5% increase in profitability
  • 10% more time freed up for the owner to manage the team
  • Improved employee oversight and delegation
  • Better awareness of strengths and weaknesses

Challenge

This owner-operated truck and equipment repair business faced persistent challenges related to time management, HR administration, and failing to meet operational goals. The team was:

  • Constantly overwhelmed with daily operations.
  • Unable to effectively manage employee roles.
  • Falling short on customer satisfaction and profitability targets.

Solution

POWERGROUP Resources stepped in with a mix of HR and bookkeeping support:

  • Cleaned up outstanding bookkeeping items.
  • Clarified financial records to improve visibility and profitability.
  • Provided hands-on guidance in defining and managing employee roles.

Results

  • Freed up time to better manage staff and business operations.
  • Enhanced customer satisfaction due to a more focused service delivery.
  • More accurate and timely financial reporting led to better profit margins.

Take our short business assessment.

Spend a few minutes answering some simple questions and gain some valuable insight of any gaps in the following areas:

HR systems

Make sure you are legally compliant and have the correct systems in place to protect your employees.

Finances

Discover how your most important financial numbers reflect the health of your business.

Staffing

Pin point where you may need to hire or train people to help you scale your business.

Branding

Refine your branding to help steer your company in the right direction.